Frequently Asked Questions

Unfortunately, we do not have a waitlist, so please book well in advance.

Your confirmation email is not a boarding pass. You must come to the office located in the ferry terminal at 60 Rowes Wharf to check in and collect your boarding pass. The ferry terminal is located behind the Boston Harbor Hotel on the water side.

The boat leaves at the scheduled departure time of your booking. We recommend giving yourself plenty of time to find your way around and check in. If you do end up missing the boat, please still stop by the ticket desk in person as we will be happy to try to rebook you on a later cruise that day or another time as available. Though we do not guarantee that we will find anything available if our cruises are fully booked. If you haven’t arrived yet or forgot about your cruise, please send an email to [email protected] and we will do our best to reschedule you.

Limited metered parking can be found around Rowes Wharf. There is garage parking underneath our location at the “Rowes Wharf Parking Garage.” This is a public garage operated by LAZ, valet is also available. We do validate $4 off the cost of parking. We recommend you checking with LAZ about current rates and availability.

Not all of our trips are appropriate for children. Our daytime activities have child-priced tickets available for purchase. For children between the ages of 3 and 14 you should purchase a reduced-price child ticket. Children ages 2 and younger ride for free, but you’ll still need to enter the appropriate number of infant tickets when making a purchase. Note you must enter an adult ticket for the child/infant option to become available. All children must be accompanied by an adult.

Some events only have adult or general admission tickets available. If you feel your child is mature enough to enjoy a two-hour sunset sail with other adults, you may purchase an adult ticket for them.

All passengers must have a ticket, regardless of age, so please make sure your entire party is accounted for when booking.

Our schooners and Yacht Patriot do not have food available for purchase. However, you may bring light snacks or simple food items aboard any of our vessels. Snacks and appetizers are available for purchase on Yacht Northern Lights. Certain special events such as brunch on Northern Lights have meals included in the cost of the ticket. See specific trip descriptions for further details on what is included.

No, it is illegal for you to bring your own alcohol on board. All of our boats have water, soda, beer, wine, and champagne/sparkling wine available for purchase during the trip. Patriot also offers a limited selection of spirits, cocktails, and featured specialty cocktails. Northern Lights has the most drink options with a full bar.

Absolutely. Our schooners and motor yachts are all safe and gentle vessels. Along with your captain, there will be a minimum of two crew members on every trip to make sure you feel comfortable and at home on the water. We are stocked with beverages, blankets, ponchos, and life jackets, should you feel you need one. There are also private marine heads (bathrooms) on each vessel.

All of the boats in our fleet are steady, gentle vessels. It is very rare for our guests to become seasick in the protected waters of Boston Harbor. While most people do not experience any seasickness on board, if you are prone to motion sickness and usually take medication for it, you may want to consider light medication. We cannot officially advise you to take any medication, however.

Yes, all of our boats are equipped with at least one bathroom or “marine head” that is accessible at all times.

While there is no age limit for the sails, all attendees under 18 must be accompanied by a parent or guardian.

Available space to store belongings varies from boat to boat. On Northern Lights there is space for strollers and bags. If you are sailing on one of our schooners or cruising on Patriot, small personal bags are fine, but we recommend against bringing luggage, large bags, or strollers whenever possible. If you do need to bring these items with you, they may be stored in our office space during the trip. Please alert our ticket agent when you are checking in about your needs.

Our trips will end at the same pier from which they departed, Rowes Wharf.

**Refund/Rescheduling Policy**

An option to reschedule or convert to a gift certificate is available up until 24 hours prior to departure on most items. We are not able to offer refunds, unless Trip Cancellation Protection (TCP) has been purchased along with the tickets. Requests for cancellation, rescheduling, conversion to gift credit, or refunds for purchases that include TCP must be sent by email to [email protected].

Most activities run regardless of weather conditions. In the rare situation where the seller is forced to cancel the event, ticket holders will be allowed to reschedule to another time (subject to availability), receive credit for a future event, or receive a refund.

Trips run in light rain and other moderate weather situations. The only time we cancel a trip is in the event of severe or unsafe weather conditions. Our captains monitor the radar to watch fronts and cells in the area on days when inclement weather is possible. Cancellations are made on the day of the event, by the captain, up to one hour prior to departure. If you have purchased tickets for a trip that is canceled, you will have the opportunity to reschedule your tickets (subject to availability), receive credit towards a future event, or get a refund.

Don’t worry- we won’t melt! Trips with a little wetness have proven to be some of the most memorable bonding experiences for our guests. (This all depends on attitude of course…) Light weight, plastic ponchos are available for all of our guests aboard the Schooners in the case we are caught in a rain-shower.

Gratuity is not included in the price of the ticket.

No, unfortunately our vessels are not ADA compliant. However, motor vessel Northern Lights can be easily accessed by wheelchair. The gangways to the dock and vessel are all ramps and crew members will be standing by to assist. The first deck of Northern Lights, including bathrooms, can be accessed by wheelchair. The second deck is accessible by stairs only. However, there are plenty of windows for sightseeing on the first deck, and all services are available on the first deck.

Patriot is a smaller motor vessel, and boarding requires stepping onto the vessel and navigating some stairs / uneven marine surfaces. Guests with limited mobility may be able to board with assistance depending on their comfort level and mobility needs, but wheelchairs generally cannot be accommodated aboard Patriot. We recommend guests contact us in advance so we can talk through the boarding process and determine whether Patriot is a comfortable fit.

For any accessibility questions, please email Nick Clanton at [email protected].

Yes, private charters can be unique and elegant events. If you are interested, you can stop by our ticket desk or get started with out online form or call us at 617-951-2460

No, smoking is not permitted anywhere on our vessels.

No pets are permitted aboard our vessels. Service animals performing a physical service are always permitted and welcomed per state and federal laws. Emotional or psychological support animals do not meet the requirement of service animals and are not permitted aboard the vessels.

Yes, gift certificates are available for purchase and they make a perfect gift for holidays, birthdays or any other occasion! All of our gift certificates are electronic and can be purchased in any numeric denomination. You can view our events to see the average price of our cruises to decide which amount you would like to purchase as a gift. You can purchase gift certificates here (include link to gift certificate booking)

Only Credit cards are accepted as a form of payment aboard the ship.

All participants are required to have tickets for this event. According to U.S. Coast Guard capacity rules, all passengers including infants and toddlers must have a ticket.

Activity may be canceled due to severe weather The activity usually runs in light rain and other moderate weather conditions, but the seller may cancel the activity up to an hour before the start time in the event of severe or unsafe weather conditions. If the seller cancels the event, ticket-holders will be allowed to reschedule tickets (subject to availability), receive a credit for a future event, or receive a refund.

Beverages and Coolers Outside adult beverage and coolers are not allowed aboard. Please bring valid identification with you. Identification is checked prior to boarding for guests interested in an adult beverage.

Check-In Upon arrival to our location please check–in with our ticket representative inside the ferry terminal to receive boarding passes.